Ask fairly. Listen honestly.

Owner terms outline. Local legal review and acceptance records are required before onboarding real businesses.

01

Ask every guest the same way

Do not select only happy guests or ask staff to choose a rating for a guest.

02

Never offer an incentive

No coupons, discounts, free items, points, or payments may be tied to posting a review.

03

Customer control

The customer decides whether to post, what to write, and which rating to choose on Google.

04

Results depend on your business

There is no promise of a rating or number of reviews. Use feedback to improve the food and service.

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